Shipping

We pack every order in Australia and use AusPost for delivery. Honey is a fragile product — we take care with packaging.

Shipping

  • Destination: Australia only. We do not ship internationally.
  • Carrier: AusPost (labels created manually for each order).
  • Dispatch: After payment clears.
  • Delivery: Published at launch
  • Free shipping: Orders over $100 AUD ship free; otherwise $10 flat.
  • Tracking: You’ll receive a tracking number by email when your order ships.

Returns & refunds

  • Broken or leaking on arrival: send us a photo and we replace it at our cost, or refund you if you prefer. No need to post it back.
  • Lost in transit: we chase AusPost and send a replacement or a refund.
  • Everything else: see our Refund Policy.

Contact

hello@muntahasidr.com · Packed in Australia.